At Nairose, customer satisfaction is our priority. If you’re not fully satisfied with your purchase, you may return the product within 7 days of delivery in its original condition and packaging. Refunds will be processed once the returned item passes our quality check.

Non-returnable items: Customized products and items damaged due to misuse are not eligible for return or refund.

Shipping charges are non-refundable, and return shipping costs are the customer’s responsibility unless the product is defective.

For return and refund requests, email us at nairosecreation@gmail.com with your order details.